Departures and Training

All Renters are required to do some training before they can take their rental out on vacation. We want to make sure that you and your family are safe as you go off on your family adventure! Here are 2 ways we can accomplish this goal of Family fun that is SAFE and WORRY FREE! Please select from the 2 options below and follow the steps provided.

“Express” Easy 3-Step Departure, Saves you time and gas
  • Completely initial, sign and return rental contract and insurance confirmation (binder or purchased online).
  • You must watch these 4 short videos online within 7 days of departure. (Don’t watch it before then… you might forget what you saw!).
  • Training Videos

    • Interior Systems Training

    • Exterior Systems Training

    • Awning Set up and Take Down

    • Air Conditioner

    • Bathroom

    • Class C TV

    • Dashboard

    • Dinette Table

    • Dry Camping Tips

    • Entry Step

    • Holding Tanks

    • Jackknife Couch Bed

    • Leveling Jacks

    • Onboard Water Tips

    • Refrigerator

    • Safety Features

    • Slide Outs

    • Source Box

    • Water Pump & Water Heater

    • Window Shades

    • Automatic Awning

    • Fuel Fill

    • Storage Bins

    • Driving Tips

    • Generator Use

  • You must answer a short safety questionnaire
  • Physically walk through your RV to see where everything is
  • Complete a check-out check sheet
  • Take your own pictures of the RV inside and out for overall condition and pre-existing damage.

Within 7 days of departure you must come into our office in Calabasas, CA:(Please Call to Make an Appointment)

  • If you are pulling a trailer (or towing with an RV), to do an inspection of your tow vehicle (or any trailer), connections, and brake controller.
  • No “Travel Trailer” Departures can be performed on the day of departure due to scheduling limitations. We are sorry.

No Training will be offered at time of pick up. It is extremely critical that you watch the training videos with no disruptions.

What Customers Say

Need Help? Call (818) 225-8239
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